AI phone assistant: stop missing calls in high season

In high season the phone rings just when you can't pick it up: you're in the kitchen, in the water with a group, with a patient or under a car. Many customers don't leave a voicemail: they call the next one on the list. An AI phone assistant answers for you with a natural voice.

What exactly it does

• Answers straight away, at any hour and in several languages.
• Gives information about opening hours, prices, location, how to get there or what an activity includes.
• Takes bookings or appointments, asking for what's needed (day, time, number of people, name, phone) and adding them to your diary.
• Sends you a summary of every call by WhatsApp or email, and alerts you immediately if something is urgent.
• Transfers to a person when the customer asks or the situation calls for it.

When it's worth it

It makes sense if you often miss calls: restaurants with full sittings, clinics and hair salons with appointments, diving centres and excursions, garages and car or boat hire. If you get two calls a day and can always answer them, you probably don't need it (and we'll tell you so).

How it's set up

1. We define the script: what it should answer, what details it has to collect and which cases it passes to you.
2. We choose when it steps in: always, outside opening hours or only when you don't answer within a few seconds (by forwarding calls from your current number).
3. We connect it to your diary, whether that's Google Calendar, your booking software or a shared spreadsheet.
4. We test it with real calls until it sounds like your business.

Privacy and transparency

The assistant introduces itself as a virtual assistant at the start of the call. Calls are handled in line with the GDPR and only the details needed to manage the booking are kept. We prepare the information notice for your website.

Costs

Setting it up costs between €690 and €1,500 depending on complexity (languages, diary integration, number of cases), plus a per-minute cost for calls that we detail before we start. Typically, a single booking recovered each day more than covers the cost.

Want to hear how it would sound for your business? Write to us and we'll set it up. More information in AI phone assistant.